Privacy Policy
Last updated: 29 September 2026
This Privacy Policy explains how StwayFX ("we", "us" or "our") collects, uses and protects your personal data when you visit stwayfx.online or buy Lumeloom, our After Effects VFX pack. We process personal data in line with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Who we are
StwayFX is run by an independent professional video editor and is the data controller for the personal data described in this policy. You can contact us about anything related to your data at .
2. What we collect
When you make a purchase
- Contact details: your email address, used to deliver your download and receipt.
- Billing details: your name, billing address and country, which are needed for payment and for tax compliance.
- Payment information: your card details are processed directly by our payment provider. We never store your full card number or security code. We may receive limited information from the provider, such as the card type, the last four digits and the payment status.
- Order details: what you bought, the price paid, the date and your order reference.
When you contact us
We keep the emails you send us and the information in them so we can answer your questions and provide support.
When you visit the website
Our hosting provider may automatically log technical data such as your IP address, browser type and the pages you request. This is used to keep the website secure and running. This website does not use advertising or analytics cookies.
3. How and why we use your data
- To fulfil your order (processing your payment, delivering the Product and providing support). Legal basis: performance of a contract.
- To meet legal obligations, such as keeping tax and accounting records. Legal basis: legal obligation.
- To prevent fraud and keep our website secure. Legal basis: our legitimate interests.
- To tell you about updates to a product you bought. Legal basis: performance of a contract or our legitimate interests.
- To send marketing emails, only if you have opted in. You can unsubscribe at any time. Legal basis: consent.
4. Who we share it with
We never sell your personal data. We only share it with service providers who help us run the business, and only as far as necessary:
- Payment provider: to process your payment securely.
- Website hosting and file delivery providers: to host this website and deliver your download.
- Email service providers: to send order confirmations, download links and support replies.
- Professional advisers and authorities: such as accountants and tax authorities, where required by law.
These providers process data on our behalf under agreements that require them to protect it.
5. Third-party fonts
This website loads fonts from Google Fonts, a service provided by Google. When a page loads, your browser connects to Google's servers, which receive your IP address. Google processes this data under its own privacy policy.
6. International transfers
Some of our service providers may process data outside the European Economic Area. When that happens, we make sure appropriate safeguards are in place, such as an adequacy decision or the European Commission's Standard Contractual Clauses.
7. How long we keep your data
- Order and billing records are kept for as long as tax and accounting laws require.
- Support emails are kept for as long as needed to resolve your request and for a reasonable period afterwards.
- Marketing data is kept until you unsubscribe or withdraw your consent.
8. Your rights
Depending on where you live, you have the right to:
- Access the personal data we hold about you.
- Have inaccurate data corrected.
- Have your data erased, where we have no legal reason to keep it.
- Restrict or object to certain processing, including processing based on legitimate interests.
- Receive your data in a portable format.
- Withdraw your consent at any time, where processing is based on consent.
To exercise any of these rights, email . We will respond within one month. You also have the right to lodge a complaint with the data protection supervisory authority in your country.
9. Security
We use appropriate technical and organisational measures to protect your personal data, and we rely on established, secure providers for payments and file delivery. No method of transmission over the internet is completely secure, but we work to protect your data and act quickly if an issue arises.
10. Children
This website and our products are not directed at children under 16, and we do not knowingly collect personal data from them.
11. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last changed. If we make significant changes, we will make them clear on this page.